FAQ
Frequently asked questions
Everything you need to know before ordering. Still have questions? Ask us on Discord.
How do I place an order?
Open our price calculator, set up your order and click "Continue to checkout". Sign in with Discord, place your order and chat privately with our team on the order page. You can also order through a ticket on our Discord server.
Do I need an account?
To order on our website, yes — you sign in with Discord in one click. Your account keeps your orders and your private chat with our team in one place.
How can I contact you?
Use the form on our Support page (we reply by email), open a ticket on our Discord server, or use the live chat when it is available.
Which payment methods do you accept?
PayPal (card or PayPal balance) and PIX for customers in Brazil. Prices are in USD; PIX is charged in BRL at the current exchange rate.
Is my information safe?
Our website never asks for your game password. Your orders and private chat are protected so only you and our staff can see them. If an order needs account access, our team explains how to share it safely.
Will BoozarkRL staff ever message me first?
No. We never send the first direct message on Discord. Only order through this website or the official ticket channel in our Discord server, and report anyone who contacts you claiming to be us.
Can I track my order?
Yes. Your order page shows its status in real time, and our team keeps you updated in your private order chat until it is complete.
What is your refund policy?
Approved refunds for PayPal and PIX go back automatically to your original payment method. Crypto refunds are sent manually in USDT for the order's USD amount, minus the network fee. See our Refund Policy for full details.
Is coaching available in English?
Coaching is currently offered in Portuguese only and can be booked and paid right here on our website. Boosting and accounts are available to customers worldwide.
Is BoozarkRL affiliated with Psyonix or Epic Games?
No. BoozarkRL is an independent service and is not affiliated with, endorsed by or sponsored by Psyonix LLC or Epic Games, Inc.
Didn't find your answer?
Open a ticket on our Discord server and our team will help you directly.